Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or through the carrier's tracking system.

We offer a 30-day return policy for most products. Items must be in new, unused condition with all original packaging. Please contact our customer service team to initiate a return.

Yes, we ship to most countries worldwide. Shipping rates and delivery times vary depending on your location. Additional customs fees and taxes may apply.

For technical support, please email support@aiplora.ca or call us during business hours. Our technical team will assist you with any product-related issues or questions.